Do you want custom jewelry?
Our highly qualified experts will complete any task fast and reliably.
We guarantee fast and discrete handling of all your business tasks. Our team of highly qualified employees is available day and night – because your satisfaction is our highest priority.
Frequently Asked Questions
What type of stones do you use?
We proudly offer a wide variety of stone options to cater to diverse preferences. Our collection includes natural diamonds, lab-grown diamonds, moissanite, cubic zirconia, and crystals. Whatever type of stone you require, we have it available to fulfill your specific needs..
Will the plating fade?
Our plating is designed to be long-lasting, with six layers for added durability. However, it's important to note that regular maintenance and avoiding certain cleaning products are crucial in preventing faster fading. We recommend using a buffing rag for cleaning or consulting a professional when needed to keep your jewelry looking its best.
How long does a custom take?
Creating a custom piece may take approximately 5-6 weeks. The design phase alone can take up to 2 weeks. Once the deposit is made and you approve the design, we will begin the production process. This includes the casting process, followed by stone setting and polishing to ensure a beautiful finished piece. We strive to maintain the highest level of craftsmanship and attention to detail throughout each step of the process to deliver a truly exceptional custom jewelry piece.
Is there a warranty?
We stand behind the quality of our products and provide a 1-year warranty for all items. This warranty covers normal wear and tear, ensuring that you can enjoy your purchase with peace of mind. It's important to note that the warranty does not cover damages incurred due to mishandling or accidents.
How much does a custom cost?
To provide you with an accurate price for our products, we offer a customized pricing structure based on factors such as size, design, metals, and stones. For precise pricing information, we kindly request that you reach out to our team via email or text. Our dedicated team will be more than happy to assist you and provide you with the specific pricing details tailored to your preferences and requirements.
How long is shipping?
For items that are in stock, we aim to ship the next day. Depending on your location, you can expect to receive your order within a 2 to 7 days. However, please note that if you have ordered a made-to-order product, it will take approximately 2 weeks to create before it is shipped. Rest assured, once your order is shipped, you will receive a tracking number to keep you updated on its progress and estimated delivery date.
đź“ž (405)652-9563
đź“Ś Oklahoma city,OK
📧 Team@eliteshineenterprise.com
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