PRIVACY POLICY

This Privacy Policy governs the manner in which Elite Shine Enterprise LLC ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the eliteshineenterprise.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Elite Shine Enterprise LLC. 

1. Personal Identification Information

 We may collect personal identification information from Users in various ways, including but not limited to when Users visit our site, register on the site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

2. Non-personal Identification Information

 We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

3. Web Browser Cookies

Our Site may use "cookies" to enhance the User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. 

4. How We Use Collected Information

 Elite Shine Enterprise LLC may collect and use Users' personal information for the following purposes: 

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently. 
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. * To improve our Site: We may use feedback you provide to improve our products and services. 
• To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

5. SMS/Text Message Communications

 If you provide us with your phone number, we may use it to send you SMS or text messages related to 

appointment reminders and promotional offers.

Collection of Phone Numbers for Texting:

 We collect your phone number when you 

fill out a contact form on our website or a specific sign-up form for text message updates.

Consent to Receive Text Messages (Opt-In):

 By providing your phone number and checking a box that states, "I agree to receive text message updates from Elite Shine Enterprise LLC," on our forms

, you consent to receive text messages from us for the purposes described. 

Opt-Out of Text Messages:

 You can opt-out of receiving text messages from us at any time. To stop receiving text messages, please 

reply to any message with the word "STOP."

 After you opt-out, you will no longer receive text messages from us, except for a possible confirmation message. 

No Sale of Phone Numbers:

 We will not sell, rent, or share your phone number with third parties for their own marketing purposes. Standard message and data rates may apply depending on your mobile carrier.

6. How We Protect Your Information

 We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

7. Sharing Your Personal Information

 We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. 

8. Changes to This Privacy Policy

 Elite Shine Enterprise LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Your Acceptance of These Terms

 By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. 

10. Contacting Us

 If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at Team@eliteshineenterprise.com or 405-897-4463.

Updated April 7th, 2025